Shipping policy

1. Overview

At Astrea Beauty, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we handle shipping, delivery times, costs, and related matters.

2. Processing Time

- Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment has been received.
- During peak periods, processing times may be longer. You will be notified if significant delays occur.

3. Shipping Methods & Delivery Times

- We offer standard shipping.
- Delivery times depend on your location.
- Estimated delivery times will be provided at checkout, but we do not guarantee specific delivery dates.

4. Shipping Costs

- Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
- Free shipping may be offered for orders above a certain value, as advertised on our Website.

5. Order Tracking

- Once your order has shipped, you will receive a confirmation email with tracking details.
- Tracking updates are provided directly by the shipping carrier.

6. International Shipping

- International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

7. Delayed or Lost Packages

- We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping addresses provided by customers.
- If your package is lost or delayed, please contact the carrier directly. If you need assistance, you may also reach out to us at customercare@astreabeauty.com.